Reference

Legal Terms For Your Account

Dragon Tiger tables, Lucky Neko slots, and Tennis Betting sit behind one account, so our Legal page explains the rules that apply before you enter that lobby.

Local law appliesDANA and QRIS checksAccount security dutiesCookie choices
boomjudi Legal Terms For Your Account
LEGAL CONTACT

Ask Us About Account Legal Issues

Clear contact paths help you fix legal account questions before they block your wallet or lobby access.

Live chat case Open live chat from the account menu and choose Legal Account Issue. Share your registered phone number, the device you used, and the payment rail involved, such as QRIS or DANA, so we can trace the case faster.
Email request Send legal account requests from your registered email and include your username, date of the issue, and any wallet reference. We answer email during 09:00-23:00 WIB and may ask for one extra identity match.
WhatsApp follow-up Use WhatsApp only through the link shown after login, not numbers posted elsewhere. For legal checks, we will never ask for your password, OTP, or full wallet PIN through the chat thread.
DATA DUTIES

How We Handle Legal Records

Legal handling is tied to your account record, not public comments or social posts. We store account details, login events, payment references, cookie settings, and support transcripts only for business, safety, dispute…

Account data

We keep the name, phone number, email, device markers, and login timestamps tied to your account. These records help us confirm whether access, payment activity, or support contact came from your normal account pattern.

Payment records

DANA, OVO, GoPay, and QRIS references are logged with time, amount, and account match status. We use those records for wallet disputes, fraud checks, and legal questions about who controlled the account.

Cookie handling

Cookies help keep you signed in, remember language choices, and spot repeated failed logins. You can clear cookies through your browser settings, but doing so may require a fresh login and device confirmation.

Security steps

Password resets, OTP checks, and device changes are logged because they affect legal control of the account. If you move from mobile browser to desktop, we may ask for another confirmation before wallet access returns.

Record retention

We retain records for as long as needed for account service, dispute handling, fraud checks, and legal duties. When a record is no longer required, we remove or separate it according to our internal retention process.

Change requests

To correct your email, phone number, or wallet link, contact support from the registered account. We check identity first, then update the field or explain why a legal or security hold still applies.

Common Legal Questions From You

These answers cover the legal points we get asked before account creation, wallet use, and data requests. They are written for Indonesia account holders using our web lobby on mobile or desktop. If your case involves a blocked wallet, changed phone number, or disputed QRIS receipt, contact us directly so we can check your account record.

You may open an account only where local law permits access. We may check your location, phone number, device signal, and payment trail before full account use is allowed or restored.

We check your email, phone number, username, age confirmation, and wallet match before wallet functions are enabled. If a DANA or GoPay name conflicts with your account, support may pause processing.

Contact support from your registered email or live chat after login and request the account data linked to your profile. We verify identity before sharing any record, export, correction status, or retention reason.

Yes, if you can pass account verification. Send the request through live chat or email, then provide the old detail, the new detail, and any wallet reference that proves account control.

A hold may apply when account identity, location, device access, or wallet ownership needs checking. We compare your account record with DANA, OVO, GoPay, or QRIS references before releasing or declining the request.

Cookies do not replace your account data, but they help confirm device history and login continuity. If you clear cookies or switch browsers, we may request extra verification before wallet actions continue.

Use live chat, registered email, or the WhatsApp link inside your account between 09:00 and 23:00 WIB. Include your username, issue date, payment rail, and a short case summary.