Reference

Privacy Policy for Your Account

Your account data, wallet records, device signals, and privacy choices are handled under this Privacy Policy before you open the lobby.

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boomjudi Privacy Policy for Your Account
PRIVACY HELP

Contact Us About Your Data

Privacy questions need a clear path, not a maze of forms. You can ask us to check profile details, explain a cookie choice, update contact data, or help with account access history…

Live Chat Use live chat from the account menu when you need help with a privacy request linked to login history, device changes, or wallet checks. Our team is available daily from 09:00 to 23:00 WIB.
Email Desk Send privacy requests to the email address shown in your account help area when you need a written reply. Include your username, DANA, OVO, GoPay, or QRIS reference, and the data topic.
Account Page Open Profile, then Security, then Privacy Request to ask for a correction or access check. We may ask for one account step before sharing records connected to your profile.
DATA HANDLING

Privacy Controls Behind Dragon Tiger

We treat privacy as part of account operation, not a separate promise on paper. The same controls that protect login sessions also help us manage payment traces, cookie settings, profile edits, and…

Account details

We collect details you provide during account creation, such as username, contact number, and security responses. These records help us confirm the right person is asking for profile access or correction.

Payment privacy

DANA, OVO, GoPay, and QRIS activity creates transaction references, time stamps, and account matching records. We use those records to confirm wallet actions, answer disputes, and protect your balance history.

Cookie choices

Cookies help keep you signed in, remember language settings, and notice unusual device behaviour. You can clear them through your browser settings, though some account checks may ask you to sign in again.

Device signals

We may process IP address, browser type, device model, and login time to spot account access changes. If you switch phones, we may add a confirmation step before privacy data is shown.

Retention period

We keep records only as long as needed for account service, payment checks, dispute handling, security monitoring, and legal duties. When a record is no longer needed, we remove or separate it from direct identity.

Request handling

You can ask to view, correct, or question data tied to your account. We verify the request first, then reply through chat or email so privacy records are not shared with the wrong person.

Privacy Policy Questions We Answer

The answers below focus on how this Privacy Policy works when you open an account, use a local wallet, adjust device access, or contact us about your data. They are written for practical account situations, so you can understand what we collect, why we collect it, and how to reach us when something needs changing.

We collect account details you enter, such as username, phone number, login records, and security responses. We also create records when you use DANA, OVO, GoPay, or QRIS so wallet actions match the right account.

Payment records help us match deposits, withdrawals, refunds, and dispute checks to your account. The record may include payment rail, reference number, time, amount, and account match status, but not every detail held by the wallet provider.

Yes. Contact us through live chat or the email path shown in your account help area. We may ask you to confirm a recent login or payment reference before changing contact details or profile data.

Cookies keep sessions active, remember display choices, and help detect unusual sign-in patterns. You can clear cookies in your browser, but the next visit may require a fresh login and another account security check.

We share only what is needed to process or verify wallet activity through DANA, OVO, GoPay, or QRIS. This may include transaction references and account matching data, not unnecessary profile details.

We keep records for account service, payment checks, security monitoring, dispute handling, and legal duties. When a record is no longer needed for those purposes, we remove it or separate it from direct identity.

Use live chat from 09:00 to 23:00 WIB or email the privacy request path shown in your account area. Include your username, registered phone number, and the account topic you want us to check.

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